Terms
Last updated: 24 October 2026.
Who we are
A Paws a Day is made by The Gentle Dog Trainer ("we", "us"). Our business details (trading address and contact) are on our Business information page.
These terms are the agreement between you and The Gentle Dog Trainer for using A Paws a Day at apawsaday.com. We've written them to be read, not skimmed past. If anything is unclear, write to hello@apawsaday.com.
What A Paws a Day is
A Paws a Day is an online library of short stories that explain dog behaviour through moments from everyday human life: one a day in the Calendar, all of them in the Library, and each one read aloud. Some stories can be read free on the front page; the rest need a paid plan.
Stories are for understanding, not a substitute for professional help
The stories are general education. They are not advice about your particular dog, and they don't replace a vet, a qualified behaviourist or a trainer who has met your dog. If your dog is unwell, in pain, frightened, or has bitten or might bite, please get professional help. A sudden change in behaviour can be a health problem: a vet is the right first call.
Your account
- An account is for one household: you and the people you live with, who share your dog, may read with it. Please don't share your sign-in beyond your household.
- You sign in with your email: we send you a link and a code. Keep access to your email safe, because it is the key to your account.
- You must be 18 or over to buy a plan.
- You can ask us to close your account at any time (see Privacy).
Plans, payments and renewals
- Plans are sold through our reseller, Paddle (Paddle.com Market Ltd), who is the seller of record: Paddle takes the payment, charges the right VAT and sends the receipts. Paddle's buyer terms apply to the payment itself.
- Prices are shown in pounds and include VAT. The Dog owner plan is paid monthly or once a year, as you choose when you join; the Professional plan once a year.
- The Dog owner plan starts with a 7-day free trial. You give your card details when you join, but nothing is taken until the trial ends; then the first payment (for the month or the year you chose) is taken. We email you about two days before the trial ends. Cancel before it ends and you pay nothing. One free trial per person. Plans can't be changed during the trial.
- The Professional plan is offered by invitation to dog trainers who work with us as partners, and includes a licence to use the stories in their work. If it's ever sold, it has no free trial: it is paid when you join, and the 14-day refund below applies.
- Plans renew automatically each month or each year, as you chose, until you cancel. You can cancel at any time from "Manage subscription" at the bottom of every page; you keep access until the end of the month or year you've paid for (or, during a free trial, until the trial ends).
- You can switch between plans with "Change plan" at the bottom of every page (and between paying monthly and yearly). We show you the cost before you confirm: the unused part of your current plan is taken off, so moving up costs only the difference for the rest of the period, and moving down leaves a credit that goes towards your next payments.
- If a payment doesn't go through, Paddle will try again for up to 30 days and you keep access meanwhile; you can update your card from "Manage subscription". If it still hasn't gone through by then, the subscription ends. Your saved stories stay with your account.
- Sometimes we run an offer (for example, a lower price for your first year). The offer price, how many payments it covers and the normal price that follows are shown before you pay; after the offer, your plan renews at the normal price unless you cancel.
- A discount code we give to a group works only for that group's plan, until its end date and for as many people as we set. A personal code works once. What it takes off is shown before you pay; codes have no cash value and can't be combined with an offer.
- If we change a price, we'll email you at least 30 days before it applies to you, and you can cancel before it does.
- Cancellations and refunds are explained on the Cancellations and refunds page.
What you may do with the stories
The stories, illustrations and recordings are ours and protected by copyright. With a plan, you may read, listen to and save them for your own, personal use.
Please don't copy, publish, sell or share them, in whole or in large part, including on social media or other websites, and don't use them to train or feed artificial intelligence systems. Sharing a link to a story (the share button under each one makes it), or quoting a line with credit to A Paws a Day, is welcome.
The Professional plan adds a licence to read the stories to clients and share links to them; its terms are on the Professional licence page.
Using the site fairly
Please don't try to get around the sign-in or the plans, copy the library in bulk (by hand or by program), interfere with the site, or use it to break the law.
When things go wrong
We work to keep A Paws a Day running and the stories accurate, but we can't promise it will always be available or error-free. We may improve, change or remove features and stories.
Nothing in these terms limits your rights as a consumer under UK law, or our responsibility where the law doesn't allow it to be limited (for example for death or personal injury caused by our negligence, or fraud). Beyond that, we aren't responsible for losses that weren't a foreseeable result of our breaking these terms, or for business losses.
Ending the agreement
You can stop at any time by cancelling your plan and asking us to close your account. We may suspend or close an account that breaks these terms, telling you why where we can.
Changes to these terms
If we change these terms in a way that matters, we'll tell you by email or on the site before the change applies. The date at the top shows the latest version.
The law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings there, and you keep the protections of your local law.
Contact
hello@apawsaday.com, or by post to the address on our Business information page. There's also a contact form.